Located oceanfront on the Gulf of Siam, the Sheraton Pattaya Resort provides guests with access to the beach and tropical island which are nearby. The hotel is adjacent to the Pattaya Exhibition Hall and Conference Center, and is minutes from the city center. There are many nearby golf courses, water sports facilities and nightlife venues for guests to enjoy. Guests of the Sheraton Pattaya Resort may make use of on-site parking during their stay. The hotel provides a shuttle to the Bangkok International Airport. Guests can make use of a luxury car transport as well.

There are one hundred fifty three rooms at the Sheraton Pattaya Resort. Forty rooms include outdoor pavilions, and two have private swimming pools. All of the rooms at the hotel include amenities such as balconies with views of the gardens or the ocean, minibars, hairdryers, in-room safes, irons and ironing boards, wireless Internet, satellite television, coffeemakers, private bathrooms with robes and slippers, and marble floors.

The Sheraton Pattaya Resort provides a country club style atmosphere with many amenities, including tropical gardens, a restaurant, air-conditioning throughout the hotel, a coffee shop, a swimming pool, a fitness center, a steam room, and a spa.